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Online Lender: Cash Converters

Cash Converters logo

Product Highlights

  • Loans from $50 to $5000
  • Over 4 weeks to 24 months

Company Brief

Cash Converters provides loans from $50 to $5,000 with monthly repayments of four weeks to twenty-four months. Cash Converters has been in the industry since 1984 and has its head office in Perth, Western Australia. Their business hours are from Mondays to Fridays, 8:30 AM to 5 PM AWST. The company’s ABN is 75009288804, with Australian Credit Licence Numbers 391436 and 391415.

Types of Loans Offered by Cash Converters


Cash Converters offers payday loans through PayAdvance, and borrowers can loan up to $150 over 1 or 2 pay cycles. There is a 5% fixed fee for PayAdvance loans.

Cash Advance Loans

Cash Converters offer loans where you can borrow $50 up to $2,000, with repayment terms of 4 weeks to 20 weeks. There is an establishment fee of 20% of the total loan amount and a 4% monthly fee.

Small Loans

Cash Converters offers small personal loans that can help you deal with unexpected expenses, such as unforeseen minor home repairs. You can borrow from $300 up to $2,000, and repay the loan over 2 months to 12 months. There is also a 20% establishment fee of the total loan amount for small loans and a 4% monthly fee.

Medium Loans

Cash Converters offers medium amount personal loans that range between $2,050 to $5,000, with a repayment term of four months up to twenty-four months.

There is a 48% maximum APR and a $400 establishment fee.  These loans are designed to help customers deal with unexpected expenses or finance larger purchases.

Pawnbroking Loans

Cash Converters offers pawnbroking loans that allow you to get cash on the spot using an item of value as security. You can bring your item, and the company will keep it safe as collateral against the loan. When you’re ready, you can pay back the loan in-store or online and retrieve your item.

Pawnbroking loans can be an excellent option if you need quick cash and have an item of value that you’re willing to use as collateral. Cash Converters accepts a wide range of items as collateral, so it’s worth checking with them to see if your item is eligible.

To apply for a pawnbroking loan, you’ll need 100 points of identification and be at least 18 years old. Be sure to read the terms and conditions of the loan carefully before agreeing to ensure you understand the interest rates, fees, and repayment terms.

Car Finance Loans

Cash Converters partners with Green Light Auto Finance (GLA) to offer car finance loans. GLA provides car finance loans with flexible terms and payment options, ranging from $5,001 to $45,000. You could even get conditional approval within 24 hours.

GLA accepts joint applications and also accepts customers who are on Centrelink to help you get on the road. To apply for their auto financing options, you’ll need a current Australian driver’s licence.


There will also be a $33 dishonour fee and borrowers will need to enquire on Cash Converter’s customer hotline directly for information regarding specific default fees, early repayment fees, and any other loan associated fees.

Note: All information included here on Friendly Finance are accurate and in line with the data provided on Cash Converter’s website as of November 2023.

Cash Converters Application Process

How to Apply

The application process for small and medium amount loans is made through the online application form or mobile app of Cash Converters called My Loans.

You can also complete the loan process and get an instant decision in one of their 150 stores or make a call to their personal finance team at 13 CASH (132274). To get a loan online and in-store, you need to provide several pieces of information and documents which may include:2

  • Full Name
  • Residential Address
  • Phone Number
  • Employment Details
  • Bank details.
  • Medicare Card
  • Bank Statements containing 90 days of income and expenditure transactions

However, please note that the exact documents required may vary by location and the amount of money you are looking to borrow or sell items for. It’s always a good idea to check with your local Cash Converters store or website for specific requirements.

Eligibility Requirements

You also need to meet the following lending criteria to be eligible for a loan:

  • Be an Australian Citizen or a permanent resident
  • With an acceptable source and level of income of at least $300 per week.
  • Holding an Australian bank account

Loan application results will be released within 24 hours from the time of the application and submission of the online form. Once your loan is approved and you have signed your credit agreement, you will receive the proceeds of your loan through a bank transfer the following business day.

Maximum Loan Amounts

Cash Converters offers small and medium amount loans ranging from $50 to $5,000, with the maximum loan amount varying depending on your eligibility and state regulations. The minimum loan amount of $50 is available for those who need a small cash boost, while the medium amount loan covers any amount between $2,050 and $5,000 with a maximum term of 24 months.

For those in need of a car loan, car finance loans are available from $5,001 to $45,000, provided by their partner Green Light Auto Finance. The loan amounts and terms are flexible, allowing you to choose the option that best suits your needs and budget.

Loan amounts are subject to eligibility criteria and assessment of your ability to repay the loan. The maximum loan amount and loan terms will vary based on the type of loan and your circumstances.

How is the money transferred?

If you’re approved for a loan with Cash Converters, the money is transferred directly to your bank account. The transfer process usually takes 24 to 48 hours but may take longer depending on your bank’s processing times. It’s important to make sure you have provided accurate bank account details during the application process to ensure a smooth transfer.

Need Help?

Cash Converters can be contacted through various means.

Their website, https://www.cashconverters.com.au/, offers a “Contact Us” page where you can fill out a form to send an email directly to their customer service team. You can also call their customer service hotline at 13 CASH (132274) for any inquiries or assistance with their products and services.

For specific inquiries or concerns about a particular Cash Converters store, you can use the “Find a Store” feature on their website to search for the store’s contact information, including their phone number and address.

Additionally, Cash Converters can be reached through their social media accounts, including Facebook, Instagram, and Twitter, where you can send a message or leave a comment.

Whether you apply in-store or online, Cash Converters’ team will assess whether this loan is right for you based on the information you provide, such as the reason for the loan and your most recent bank statement. Cash Converters’ flexible terms and manageable repayments can be a great solution for your financial needs.

Let us help you get a loan

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The Company: Cash Converters



  • Flexible application process
  • Discounts on early repayments
  • Assistance to borrowers experiencing financial struggles


  • Reported failure to set up direct debit arrangements on some of the customer’s accounts.

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